to a certain extent, what needs to be said has already been said, but here is my view. just because an artisan coffee shop makes itself just as accessible as an average coffee shop doesn't mean that they should now feel obligated to bow to the ignorant wishes of the general consumer.

if murky and other coffee shops of similar a caliber were raise their prices, enforce a dress code, and require reservations, no one would ask for stupid crap that's not on the menu. just because the artisan coffee industry affords the general populace the ability to enjoy their product, does not mean that the business in question should have to lower their standards. Capitalism? yes.

If the facility has a policy not to serve something, then they don't have to serve it; the customer can go elsewhere.

If I walked into an expensive restaurant and demanded a chilidog, would they do it, just because I'm a customer and customers are always right? Of course not.

Each business has an image to support and although customer satisfaction is one part of that image, food quality is also something which can make or break fancier places.

I'm not sure of the level of education people have in the coffee culture here. I am going to assume that everyone here is willing to take a second to learn...

Nick Cho is a pioneer of the Specialty Coffee Culture. If anyone were to ask who is important in this relatively new culture, one would respond "Nick Cho, Peter Giuliano etc..."

He is the equivalent of Chef Gordon Ramsay to us "Coffee snobs"...

Would you tell Gordon Ramsay how you would like him to prepare a meal for you? I wouldn't. He'd kick your ass before he kicked it out of his restaurant. Certain foods are prepared a certain way for a reason. People who are professionals at their craft know what they are talking about. That is why they are considered "Professionals in their craft"...

Nick is a professional in his craft. You, Jeff Simmermon, are a stupid and ignorant tool.

So, if you want espresso your way... Go somewhere where quality is degraded to the standards of a true American consumer. (Starbucks).

Soon enough the "Coffee snob" culture will be at a point where we can point to the door when Jeff Simmermons order espresso on ice.

I think it's funny how people are so willing to judge a book by its cover in this instance. This isn't Burger King. You can't have it your way. I'll say once more - If you want it your way, go to Starbucks.